Frequently Asked Questions

Theelitebox is an auction-based e-commerce platform where buyers can bid on products and win them at competitive prices.

Sellers list products with a starting price, and buyers place bids. The highest bid at the end of the auction wins the item.

Create an account, find the item you’re interested in, and enter your bid amount in the designated field. Confirm your bid, and you’re done!

No, bids are binding and cannot be retracted. Please ensure you’re confident before placing a bid.

Once the auction ends, you’ll receive an email with payment instructions. Complete the payment within the specified time to finalize your purchase.

You can reach us via the “Contact Us” page or email at support@theelitebox.com.